Welcome to House of Seyra. By accessing or using our website, you agree to follow the terms and conditions mentioned below. Please read them carefully before placing an order.
1. General
Welcome to House of Seyra. By accessing, browsing, or placing an order on our website, you agree to be bound by these Terms & Conditions, along with our Privacy Policy and Shipping & Return Policy.
House of Seyra reserves the right to update, modify, suspend, or change any part of the website, policies, products, pricing, or these Terms & Conditions at any time without prior notice. Continued use of the website following any such changes shall constitute your acceptance of those changes.
We strive to ensure that all product details, descriptions, images, pricing, and availability information displayed on the website are accurate. However, errors, inaccuracies, or omissions may occasionally occur. House of Seyra reserves the right to correct any such errors and to cancel or refuse orders placed based on incorrect information.
2. Products & Orders
All our products are subject to availability.
We make every effort to display product colours and details as accurately as possible. However, slight variations may occur due to lighting, photography, screen settings, or fabric dye batches.
House of Seyra reserves the right to cancel or refuse any order if:
- The product is out of stock
- Incorrect pricing or product information has been displayed
- Fraudulent or suspicious activity is detected
- Payment is incomplete or unsuccessful
In case of cancellation after payment, any eligible refund will be processed to the original payment method within a reasonable processing period.
House of Seyra reserves the right to limit or refuse orders that appear to be placed by resellers, dealers, or distributors.
3. Pricing & Payments
All prices listed on the website are in INR (₹).
Prices may change without prior notice.
We accept payments through secure third-party payment gateways. House of Seyra does not store your card or banking details.
4. Shipping
Orders are usually processed within the timelines mentioned on the website.
Delivery timelines are estimates and may vary depending on location, courier availability, weather conditions, public holidays, operational delays, or unforeseen circumstances beyond our control.
Once an order has been shipped, House of Seyra shall not be held responsible for delays, delivery failures, or damages caused by courier partners or circumstances beyond reasonable control.
Customers are responsible for providing accurate shipping and contact details while placing an order. House Of Seyra shall not be liable for issues arising due to incorrect or incomplete information provided by the customer.
5. Returns & Exchanges
At House of Seyra, each piece is carefully packed and quality-checked before dispatch.
As our products are limited and handled with care, we currently do not offer returns or regular exchanges once an order has been delivered.
However, if you receive a defective, damaged, or incorrect product, please reach out to us within 24 hours of delivery along with a clear opening video of the package.
The opening video should:
- Start before opening the sealed package
- Clearly show the shipping label and product
- Be continuous and unedited
This helps us review the issue fairly and assist you as quickly as possible.
Once verified by our team, we will gladly provide an exchange for the same product, subject to availability.
6. Intellectual Property
All content on this website including logos, product images, videos, designs, graphics, text, and branding belongs to House of Seyra and may not be copied, reproduced, or used without written permission.
7. User Conduct
Users agree not to:
- Use the website for unlawful activities
- Attempt to disrupt or damage the website
- Share false information while placing orders
- Misuse promotional offers or discount codes
Any misuse may result in restricted access or cancellation of orders.
8. Limitation of Liability
House of Seyra shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, services, delays in delivery, or inability to use the website.
While we make every effort to maintain uninterrupted access to the website, we do not guarantee that the website will always remain error-free, secure, or uninterrupted.
Our maximum liability, under any circumstance, shall not exceed the amount paid by the customer for the specific order in dispute.
9. Privacy
Any personal information shared with us is handled in accordance with our Privacy Policy.
10. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Jhansi, Uttar Pradesh, India.
11. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy, the way your personal information is handled, or any aspect of our services, please contact us using the details below:
Business Name: SEYRA ENTERPRISES
Registered Address:
Block-S, 10/5, BPTP Parkland,
Near Discovery Apartment, Sector 75,
Faridabad, Haryana – 121004,
India
You may also contact us through our official email address, website contact form, or Instagram page for any privacy-related inquiries, customer support requests, or concerns regarding your personal information.
We will make reasonable efforts to respond to your inquiries in a timely manner.
Thank you for trusting House of Seyra.
