At House of Seyra, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you browse or place an order on our website, we may collect certain information including:

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment details (processed securely through third-party payment gateways)
  • Device information, IP address, browser type, and website usage data

We only collect information necessary to process orders, improve customer experience, and operate our business efficiently.

2. How We Use Your Information

Your information may be used for:

  • Processing and delivering orders
  • Customer support and communication
  • Sending order updates and important notifications
  • Improving our website, products, and services
  • Preventing fraudulent transactions or misuse of the website
  • Marketing and promotional communication (only where applicable)

3. Payment Security

All payments made on House of Seyra are processed through secure third-party payment gateways.

We do not store your debit card, credit card, UPI, banking, or payment credentials on our servers.

4. Sharing of Information

House of Seyra does not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted service providers such as:

  • Payment gateway partners
  • Courier and logistics partners
  • Technology and website service providers

Such sharing is strictly limited to services required for business operations and order fulfillment.

5. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve browsing experience, understand customer preferences, and analyze website traffic.

Users may choose to disable cookies through their browser settings, although certain website features may not function properly.

6. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

However, no method of online transmission or electronic storage is completely secure, and House of Seyra cannot guarantee absolute security of information.

7. Marketing Communication

If you choose to subscribe or share your contact details with us, you may receive promotional messages, product updates, or marketing communication from House of Seyra.

You may opt out of such communication at any time.

8. Third-Party Links

Our website or social media pages may contain links to third-party websites or platforms.

House of Seyra is not responsible for the privacy practices, policies, or content of such third-party platforms.

9. Children's Privacy

House of Seyra does not knowingly collect personal information from individuals below the age of 18.

10. Changes to This Privacy Policy

House of Seyra reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any changes will be effective immediately upon being updated on the website.

11. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy, the way your personal information is handled, or any aspect of our services, please contact us using the details below:

Business Name: SEYRA ENTERPRISES

Registered Address:
Block-S, 10/5, BPTP Parkland,
Near Discovery Apartment, Sector 75,
Faridabad, Haryana – 121004,
India

You may also contact us through our official email address, website contact form, or Instagram page for any privacy-related inquiries, customer support requests, or concerns regarding your personal information.

We will make reasonable efforts to respond to your inquiries in a timely manner.

Thank you for trusting House of Seyra.